Burkina Faso: Launch of the campaign “Clean Hands to fight COVID19” for 71,000 inhabitants of the Centre-Nord and Hauts-Bassins regions
Picture caption: EPGF technician testing a foot-operated hand washing station to be installed near a standpipe managed by VERGNET BURKINA (photo credits: EPGF).
Stop the spread of the pandemic using the most efficient method currently known for rural areas of Africa: hand washing with soap
As suppliers of innovative and sustainable services for drinking water in rural areas of sub-Saharan Africa, UDUMA and VERGNET BURKINA (Ouagadougou, Burkina Faso) are committed to protecting their users and their teams and are helping in the fight against the pandemic by launching the campaign “Clean hands to fight COVID19” for 71,000 users in Burkina Faso. “We will provide a foot-operated hand washing station and soap for the users of 80 UDUMA standpipes in the Centre-Nord and Haut-Bassins regions and we are funding this ourselves,” states Jean-Christophe KI, Managing Director of the company VERGNET BURKINA, which supplies UDUMA services in Burkina Faso.
This campaign, as well as the requirement for the pump operator to wear a mask and social distancing rules implemented at the water distribution point, aims to stop the spread of the COVID-19 pandemic using the most efficient method currently known for rural areas of Africa: hand washing with soap. A campaign that is all the more important in light of the study Progress on household drinking water, sanitation and hygiene: 2000-2017 (Joint Monitoring Programme, UNICEF, OMS, 2019) which found that 92% of inhabitants in rural areas of Burkina Faso do not have soap and water at home to wash their hands.
A 100% “made in burkina” campaign to support the local economy
VERGNET BURKINA and UDUMA have agreed to provide all the funding necessary to cover the equipment and running (soap, water, maintenance, etc.) costs for as long as possible. This campaign “Clean Hands to fight COVID19” will therefore have no impact on the price of the water services that had previously been agreed with the national and local authorities. “We will even provide a foot-operated hand washing station for each of the 9 communes that will be part of this pilot scheme, to help them overcome this terrible health crisis,” assures Lucie KABORE, Operations Manager at VERGNET BURKINA.
The “Clean Hands to fight COVID19” campaign is 100% “Made in Burkina”. The foot-operated hand washing stations are produced by EPGF (Ouagadougou), the masks are made by the Ouagadougou-based company ANGE CONFECTION using traditional Burkina Faso woven cotton cloth known as Faso Dan Fani, and the soap is produced by local factories. “We are particularly committed to supporting the national economy at the moment, given how much it has been affected by the health crisis” specifies Jean-Christophe KI.
Call for ideas to extend the campaign to benefit all users of the UDUMA services
“We need water now more than ever to be able to provide sanitation and hygienic conditions to protect against the virus. We are lucky to have a local operational team; we owe it to them to do our part. Thanks to everyone’s support, this campaign is likely to be rapidly extended to benefit all 208,000 UDUMA users in Burkina Faso, Mali and Côte d’Ivoire,” adds Mikael DUPUIS, Deputy Managing Director of UDUMA. “We are reaching out to experts, industrial partners, financial institutions etc. who wish to contribute to the project.”
In 2019, ODIAL SOLUTIONS Group brought access to drinking water to almost 1.7m villagers in sub-Saharan Africa, often under challenging conditions – steeply sloping land in Togo, armed conflict zones in Mali – and in complex situations, such as private connections in Mauritania. Each time, we identified the most suitable models and techniques: manual pumps, solar pumps, small-scale networks or drinking water services.
In 2019, we also saw the work undertaken over the last four years through our UDUMA subsidiary come to fruition: at the end of the year, work began to set up the company’s first drinking water service. In two years’ time, 560,000 villagers in Mali’s Sikasso region will benefit from the service.
We offer a high quality, fair, sustainable, large-scale, replicable service based on technical and societal innovations. In 2019, it continued to garner growing interest among the international community:
- Discussion and working group with researchers from the University of Oxford
- Mentions in works such as those published by the INTERNATIONAL WATER ASSOCIATION and jointly by the AFD (French development agency), CNRS (French centre for scientific research) and FWP (French water partnership)
- Invitations to present the UDUMA model at events such as the Sanitation and Water for All high-level meeting in San José and the ALL SYSTEMS GO! symposium in The Hague
- The 2019 “Most innovative business model” trophy from the International Development Observatory (ODI)
This high level of activity required us to recruit new staff and skills, and reorganise and reposition the group. We were supported in this transformation, and in particular in restructuring our range of products and services, by BPIFRANCE’s SME ACCELERATOR, set up to assist SMEs with high growth potential.
… and a year of strides in Corporate Social Responsibility (CSR)
We have developed our group in an enormous number of ways this year, and each one demonstrates our focus on our social, societal and environmental impact. We have designed and set up technical solutions to bring drinking water to hard-to-reach areas, actively encouraged employees to choose cycling as a form of transport for both their journeys to work and their lunchtime errands, saved more than 1,500 tonnes of CO2 per year thanks to our solar expertise and our conscious preference for solar solutions, and adopted an anti-bribery policy covering all group staff.
ODIAL SOLUTIONS Group joined the United Nations Global Compact on 28 January 2010. The Global Compact brings together businesses, non-profits and United Nations agencies through a commitment to ten universally recognised principles. “These principles offer a framework for organisations that are committed to adopting sustainable practices.” Each year, we renew our commitment to the Global Compact by publishing a new Communication on Progress.
This 2020 Integrated Report serves as both an Annual Report and a Communication on Progress. Not only does it detail our main business activities during 2019, it also highlights the social, environmental and societal impacts they have had. It then goes on to describe our specific CSR initiatives. Our CSR action plan is included as a conclusion to the report.
I hope you will find it interesting and informative.
Chairman, ODIAL SOLUTIONS
To know more:
2020 Integrated Report
The urgent need to face the facts
For more than 40 years we have been working alongside our Governmental, Institutional and Private partners in sub-Saharan Africa to bring water to rural and isolated populations. Billions of euros have been invested in the sector, thousands of wells have been dug, and as many hand pumps installed, which are meant to provide drinking water to hundreds of millions of people.
Considerable efforts have been expended, both on the ground and in the offices, to achieve the set objective. Yet the upshot of this today leaves a sour taste in the mouth: it is not working as we would like it to! Why is this?
It is all too easy to accuse the Governments or Institutions of deficiencies or even incompetence, to lambaste the beneficiaries for allegedly not understanding what they have to gain, or to accuse the private sector of wanting to make money at the expense of quality. It is all too simple to disclaim responsibility for the failures by finding someone else, a scapegoat, to take the blame. Unfortunately, this serves absolutely no purpose other than finding excuses for those who are meant to find the solutions.
We are all responsible for the situation: players and spectators alike. First of all, the water issue has not been properly assimilated. How is it possible that we can still, today, be discussing whether or not drinking water deserves to be a dedicated goal among the Sustainable Development Goals (SDGs)? How is it possible that we can spend months, or even years, to put in place contracts, via interminable procedures, for projects that are qualified as urgent? How is it possible to sell one’s soul to the point of supplying and signing off defective material and neglecting work to satisfy “lowest-bidder” criteria, often culminating in the construction of a system that you know quite well will only work for a short time, or will even never work at all?
Everything that has been put in place to avoid that today constitutes a bureaucratic labyrinth, a stack of procedures that stymie the stakeholders without protecting the desperate rural populations.
Alongside this, how is it possible – as a beneficiary – to be able to expect a better service without being ready to pay a fair price?
We need to react! We need to look at how things really are! We need to simplify things! We all need to make progress to avoid coming across in 2030 as laughing stocks, when faced with a deplorable record concerning the degree of fulfilment of the SDGs, in particular the SDG dedicated to water and sanitation, which would leave millions of people in need and cause everyone to lose face. We are ready, and others are too, I’m sure, to address this challenge. These are urgent times!
I wish you all a happy and prosperous New Year!
Chairman, ODIAL SOLUTIONS
UDUMA MALI: Launching of a new, innovative and sustainable (15-year long) drinking water service for 560,000 villagers in the Bougouni region
The Malian company UDUMA MALI SA (subsidiary of the French group ODIAL SOLUTIONS) officially launched its new, innovative and sustainable drinking water service on Tuesday 26 November in the village of Tiéfala (commune of Koumantou, cercle de Bougouni, region of Bougouni). “We are delighted that the UDUMA MALI service is now operational and experienced by so many villagers, local authorities, community leaders and our partners: the National Agency of Hydraulics (DNH), the Regional Agency of Hydraulics (DRH) and the NGOs AQUA FOR ALL, AKVO and SNV-MALI,” says Thierry BARBOTTE, General Manager of UDUMA MALI. This service will continuously supply 560,000 villagers from the Bougouni region over the next 15 years, through a fleet of 1,400 manual pumps. UDUMA MALI has already signed public service delegation contracts with 11 decentralized local authorities in the Cercles of Bougouni, Kolondieba and Yanfolila.
Continuous drinking water at an affordable, unique and fixed priced : 10 CFAF (0.015 euro) per 20-Litre can
3 out of 4 Malians live in rural areas and rely on manual pumps for drinking water. However, one in two pumps is regularly out of order. “This situation leads to ever longer and more difficult water chores, maintains a high cost of maintaining pumps, causes a deterioration in sanitary conditions and amplifies the phenomenon of rural exodus,” deplores Abdoul Hamid ABDOU, Project Manager of the NGO SNV-MALI. It should also be noted that investments in untapped boreholes in Mali are currently estimated at nearly 66 billion CFA francs (100 million euros).
As part of this project, UDUMA MALI is managing and renovating 1,400 manual pumps on behalf of 30 municipalities in the Bougouni region, through public service delegation contracts. UDUMA MALI equips manual pumps with water meters and data loggers, outperforming them in E-PUMPS. And, by charging an attractive, unique and fixed price for water (500 CFAF per m3, or 10 CFAF per 20 L canister, i.e. 0.015 euros), UDUMA MALI undertakes to manage the E-PUMPS fleet continuously (maximum interruption of 72 hours) over the long term. “In concrete terms, in a village that has chosen to delegate its drinking water management service to UDUMA MALI, each inhabitant has an electronic card enabling her/him to buy the quantities of water she/he needs from approved fountains,” explains Youssouf SIDIBE, UDUMA MALI’s Project Officer.
The ODIAL SOLUTIONS group set up a pilot of the UDUMA MALI concept in Burkina Faso in 2016. This UNICEF-funded project was an opportunity to successfully test the technical feasibility and social acceptance of connected water pumps (E-PUMPS) and e-wallets in 152 villages.
A private investment of 1.31 billion CFAF (2 million euros) in a global budget of 3,28 billion CFAF (5 million euros)
“UDUMA MALI is injecting CFAF 1.31 billion (€2 million) of private funds (bank loans) into this project, whose overall budget is around CFAF 3.28 billion (€5 million),” says Oumar MIKOTA-KONARE, UDUMA MALI National Coordinator. The remaining CFAF 1.97 billion (€3 million) is provided by Dutch cooperation, of which CFAF 656 million (€1 million) finances NGO partners in their activities to raise awareness among the population (SNV-MALI), but also in monitoring (AQUA FOR ALL) and mapping (AKVO) the project. UDUMA MALI is also considering various financing options for its future projects: crowdfunding, impact investors, etc.
Thanks to its social and technological innovations, UDUMA MALI received the Coup de Coeur du Mali Prize of the 2018 PRIX ORANGE DE L’ENTREPRENEUR SOCIAL 2018, two Water and Sanitation Trophies (categories “research and innovation” and “water resources development”) as part of the 3rd edition of the FORUM NATIONAL DE L’EAU ET DE L’ASSAINISSEMENT (COUNTRY WATER PARTNERSHIP OF BURKINA FASO, PNE-BF), the “Innovative Business Model” Prize of the OBSERVATOIRE DU DEVELOPPEMENT INTERNATIONAL 2019, and the Coup de Coeur Prize of the ETIENNE MARCEL PRIX DE L’ENTREPRENEURIAT RESPONSABLE 2018.
A service that contributes to the achievement of many sustainable development goals
The UDUMA MALI service guarantees (1) universal access to drinking water, (2) better health in rural areas, (3) the creation of more than 1,450 income-generating activities in the Bougouni region for the next 15 years, (4) better access to education (less time-consuming water chores), (5) better economic inclusion of villagers, (6) greater attractiveness of rural areas, (7) more transparency in the drinking water sector and (8) more sustainable water resources management.
UDUMA MALI is thus actively participating, with the help of the Malian and Dutch governments, in the achievement of many of the Sustainable Development Goals (SDG) of the United Nations 2030 Agenda for Sustainable Development. It contributes in particular to the achievement of Sustainable Development Goals 6 (Clean Water and Sanitation), 9 (Industry, Innovation and Infrastructure) and 17 (Partnerships for the achievement of goals).
ODIAL SOLUTIONS: the Group’s staff and 21 partners (14 nationalities) meet in Yamoussoukro to anticipate together evolutions in the water sector
The ODIAL SOLUTIONS group and its subsidiaries VERGNET HYDRO and UDUMA are bringing together their teams and 21 representatives of partner companies from 14 Sub-Saharan African countries in Yamoussoukro (Ivory Coast), from 20 to 23 November 2019. “This seminar, full of brainstorming sessions, information sessions and cultural outings, strengthens our powerful and dynamic network of local partners. It is an opportunity to present to them the group’s vision, the evolutions of our product and service ranges, good after-sales service practices… but also to anticipate together the evolutions of the sector”, explains Thierry BARBOTTE, Chairman of the ODIAL SOLUTIONS group.
Imagining new models to finance the historical market and… entering new markets
The equation is as follows: sub-Saharan Africa (1) remains the region in the world with the lowest drinking water access rates, 2) it will have large rural populations for decades to come, 3) is not expected to suffer from overall groundwater shortages by 2040, but… (4) can no longer rely on the historical support of Official Development Assistance, which has drastically reduced its funding for rural sub-Saharan water over the years. “The demand for safe drinking water exists. ODIAL SOLUTIONS and its partners have the technical expertise to meet these demands. We are therefore collectively imagining new models to finance such projects: the UDUMA service, export credits, collaboration with impact investors, etc.”
This event is also an opportunity to jointly consider new markets. “We accumulate experience beyond village hydraulics. So do our partners. By identifying these experiences, we strive at combining our respective assets to multiply, hand in hand, our business opportunities.”
Ivory Coast: historical country and country of the future for ODIAL SOLUTIONS
For more than 40 years, Ivory Coast has been one of the major customers of the solutions developed by ODIAL SOLUTIONS. Today, nearly one in four Ivorians (6.2 million Ivorians) have access to drinking water via solutions proposed by the Group. “The Group’s local subsidiary, SAHER (5 employees), is also experiencing strong growth in its activities and is actively involved in the group’s R&D. All these arguments motivated the organization of this seminar in Yamoussoukro.”
- Implementing an innovative drinking water service combining desalination and solar energy in Mozambique,
- Subscribing to a supplementary health insurance for the employees of our Ivorian subsidiary and their families,
- Digitizing the internal HR processes,
- Promoting a transparent drinking water management solution for rural Africa…
Some rich and various examples which contribute to the development of the ODIAL SOLUTIONS group’s activities. These initiatives illustrate the social, societal and environmental impact of our activities.
This report lists our main CSR actions in 2018 and confirms our commitment to the 10 principles of the UNITED NATIONS GLOBAL COMPACT.
I wish you a pleasant reading.
ODIAL SOLUTIONS CEO
To know more :
CSR Report/Communication on Progress 2019
The desire to improve water services in the small villages of Africa is impelling more and more stakeholders to look increasingly towards solar pumping in stead of manual pumping. The objective is laudable, since the aim is to facilitate the lives of users by means of a more modern technical solution. However, at a time in which the sustainability of systems is put forward as being paramount, it may be useful to analyse the situation by taking into account both the technical and the economic aspects simultaneously, rather than considering them separately.
Solar energy: an energy with limits to its durability
Free and infinitely available on a human scale: these features of solar energy are necessary prerequisites for the sustainability of solar systems, although they alone do not suffice.
Let us consider first the technical aspects. Even if solar panels come with a 25-year guarantee for the preservation of 80% of the productivity rate, with complex implementing modalities, the other system components offer, at best, 1 to 2-year guarantees, with lifetimes that remain as yet undetermined. Replacement of these components must therefore be taken into account.
From an economic point of view, beyond the initial investment which remains more significant compared to manual pumps, replacing these technical components and delegating operation and management to a professional come at a cost that has to be borne by the users, and will therefore be reflected in the water service tariffs incorporated in the selling price of the water service.
Reliability and viability: the conditions of a water service
While the maintenance costs of manual pumps are relatively under control today, covering these costs by water service sales remains dependent on deploying reliable technical solutions and optimised management systems. Operating costs of a solar-powered system therefore need to be estimated, along with the impact of an improved service on consumption.
Since maintaining an affordable water service tariff is necessary to ensure no one is excluded, the viability and the economic equilibrium of the system depend on the balance between the operating costs and the water consumption at the point of distribution.
Envisaging the systematic replacement of manual pumps with solar pumps, without resolving this issue, would at best be risky, at worst catastrophic. Under these conditions, how can we speak of sustainability if we disregard the system’s economic equation? Would this not mean reproducing the errors of the past?
An equation to be resolved technologically and economically
Solar energy is undoubtedly a solution for the future of Africa, but it is not a miracle cure. We need to maintain a rational approach, and above all qualify the economic limits of the model. For now, our estimates, based on the current solar technologies and average consumption, leave us sceptical about the economic viability of solar solutions for small centres comprising just a few hundred, or indeed a few thousand inhabitants. Drawing on our experience, the experience of our partners and our daily observations of the users, we are currently seeking solutions to solve this difficult equation and determine the limits and conditions of viability of these systems. It is only by doing this that we will be able to extend more widely, and without compromising the sustainability of the systems and services, the use of solar pumping solutions, including to small villages of only 400 inhabitants.
It is important to remember ‘more haste, less speed!’
I wish you all a happy and prosperous New Year!
CEO, ODIAL SOLUTIONS
170,000 euros to invest in mobile-based cashless payment facilities
The newly created Malian company UDUMA MALI is one of the 12 grantees of round three of the GSMA Mobile for Development (M4D) Utilities Innovation Fund, supported by the UK Department for International Development (DFID) and Scaling Off-Grid Energy: A Grand Challenge for Development. “This € 170.000 grant will be used to invest in mobile-based cashless payment facilities for a project that is going to provide 560.000 rural people with drinking water in the Sikasso region (Mali) for the 15 coming years”, explains Thierry BARBOTTE, Chairman of the ODIAL SOLUTIONS group and Director of UDUMA MALI. “In 2018, UDUMA MALI has entered into public service delegation contracts with the first 11 out of the 30 targeted municipalities.”
3 Malians out of 4 live in rural areas and provide themselves with drinking water by means of manual pumps. However, 1 pump out of 2 is regularly out of service. “This existing situation implies more time-consuming and exhausting water chores, has a high cost for the pump upkeep, affects the health conditions and contributes to the rural exodus”, states Nicolaas VAN DER WILK, Operations Manager of UDUMA MALI. Furthermore, boreholes made unusable by defective pumps represent nearly 66 billion CFA francs (100 million euros) in lost public investments.
Mobile technologies at the heart of the UDUMA model
The project, under the tutelage of the Malian Ministry for Energy and Water, is offering an alternative to this situation for the Sikasso region. The Malian local authorities are going to entrust the management and the operation of 1.400 water points equipped with manual pumps to the private operator UDUMA MALI. The operator guarantees a continuous water service (72-hour max downtime) for at least 15 years and renews a large part of the equipment.
UDUMA MALI will be charging a fixed user fee per consumed volume (500 CFA francs/m3, 0.76 euro). The water pumps will be equipped with digital water meters. The water service is provided by a caretaker (1 on each pump) and a mechanic (1 per 50 pumps), whose remunerations evolve with water consumptions. The new water service delivery model is expected to create small-scale income-generating activities for nearly 1.500 women in the Sikasso Region.
The GSMA M4D Utilities Innovation Fund grant will enable UDUMA MALI to deploy mobile-enabled devices for cashless revenue collection, combining Mobile Money and Near Field Communication (NFC) technologies. Nicolaas VAN DER WILK explains: “The M4D grant will be used to gain the required technological expertise, but also to spread awareness among the end-users on how to use these technologies. The grant-funding will absolutely help us jump-start operations in Mali”.
The M4D Utilities Innovation Fund and the GSMA
The Mobile for Development Utilities Innovation Fund was launched in June 2013 to test and scale the use of mobile to improve or increase access to energy, water and sanitation services. Across three phases of funding, grants were competitively awarded to 53 organisations across Asia and Africa. Seed grants were awarded for early stage trials, Market Validation grants for scaling or replication of business models.
The GSMA represents the interests of mobile operators worldwide, uniting more than 750 operators with over 350 companies in the broader mobile ecosystem. The GSMA also produces the industry-leading MWC events held annually in Barcelona, Los Angeles and Shanghai, as well as the Mobile 360 Series of regional conferences.
Drinking water, DSP, Mali, Management, News, PPP
Launching of a sustainable drinking water service for 264,000 first recipients
Picture caption: Vincent de Paul SIDIBE, Mayor of Wassoulou-Balé and President of the Cercle de Yanfolila, shaking hands with Nicolaas VAN DER WILK, Operations Manager for UDUMA.
On Friday 9th November 2018 in Bougouni (Mali), UDUMA MALI S.A. entered into public service delegation contracts with the 11 municipalities (264,000 inhabitants) Danou, Debelin, Keleya, Kokele, Koumantou, Sido and Zantiébougou (Cercle de Bougouni), Sere Moussa Ani Samou, Yallankoro Soloba and Wassoulou Balé (Cercle de Yanfolila) and Kébila (Cercle de Kolondiéba) out of the 30 municipalities targeted in this project which aims at providing 560,000 rural people with drinking water in Sikasso region (Mali) for the 15 coming years. « The signing of these contracts is a milestone in this project. The last step before the rehabilitation of the water points and the start of the service », states enthusiastically Nicolaas VAN DER WILK, Operations Manager for UDUMA.
Creation of a business activity for nearly 1,500 people
Supported by the Malian MINISTRY FOR ENERGY AND WATER, the UDUMA Mali project brings together the Malian NATIONAL AGENCY FOR HYDRAULICS (DIRECTION NATIONALE DE L’HYDRAULIQUE), the Malian enterprise UDUMA MALI S.A. and the NGOs SNV MALI, AKVO and AQUA FOR ALL. The Malian local authorities will be entrusting the management and operation of 1,400 water points equipped with manual pumps to the newly created private operator UDUMA MALI S.A. The operator will guarantee a continuous water service (72-hour max downtime) for at least 15 years and renew a large part of the equipment.
In return, UDUMA MALI will be charging a fixed user fee per consumed volume (500 CFA francs/m3, 0.76 euro). The water pumps will be equipped with digital water meters. The water service is provided by a caretaker (1 on each pump) and a mechanic (1 per 50 pumps), whose remuneration evolves with water consumptions. The new water service delivery model is expected to create a business activity for nearly 1,500 people in the Sikasso Region.
UDUMA MALI injects 1.3-billion CFA francs (2-million euros)
The selection of the 11 first municipalities for start of operations in 2018, approved by the REGIONAL AGENCY FOR HYDRAULICS (DIRECTION REGIONALE DE L’HYDRAULIQUE) is based on cartographic analysis of the water points. “We led an on-site survey including the inventory of the water points and an assessment of the current payment and consumption methods in these 11 municipalities”, specifies Abdoul Hamid ABDOU, UDUMA Project Manager for the NGO SNV-MALI.
As a reminder, UDUMA MALI injects 1.3-billion CFA francs (2-million euros) private funds (equities, impacts investors, banks, etc.) in the project with a total budget of 3.3 billion CFA francs (5 million euros). The remaining 2 billion CFA francs (3 million euros) are provided through a subsidy from the Netherlands MINISTRY OF FOREIGN AFFAIRS, of which 600 million CFA francs (1 million euros) are dedicated to public awareness raising (SNV-MALI), reporting (AQUA FOR ALL), mapping and monitoring (AKVO).
ODIAL SOLUTIONS commits to the UNITED NATIONS GLOBAL COMPACT
ODIAL SOLUTIONS is first of all a group of enterprises. Our daily concerns consist of meeting our clients’ desires, keeping our employees and partners committed, strengthening our reputation and reducing management fees. Putting in place a Corporate Social Responsibility (CSR) strategy enables us to tackle these challenges. CSR will be at the heart of the Group’s strategy for the period 2018 to 2023.
2018 will mark a turning point. While VERGNET HYDRO had subscribed to the UNITED NATIONS GLOBAL COMPACT since 2011, we have decided to involve from now on the entire ODIAL SOLUTIONS group, including all its subsidiaries, in order to promote the 10 GLOBAL COMPACT principles.
A list of CSR actions planned for the period 2018-2023
The “Communication on Progress 2018” report, describes the main actions in promoting the 10 GLOBAL COMPACT principles carried out throughout 2017. The conclusion (pages 21 and 22) includes a list of CSR actions planned for the period 2018-2023.
I wish you a pleasant reading.
Chairman, ODIAL SOLUTIONS
To know more :
Communication on Progress 2018